You have 20+ wasted hours in your business. We find them on this call or you get $500.
• 100% free
• 30-minute call
• Run by our founder, Dylan
Company
Renaissance Club
Location
Los Angeles, CA
Industry
Subscription Experiences / Entertainment
Solution
Custom Booking Platform + Automation Engine
Key Result: 1,000+ hours/year saved
Michael founded Renaissance Club as a subscription service that books curated mystery experiences for members seeking new connections. The concept was unlike anything on the market. The operational headaches were just as unique.
With 100+ experience vendors to coordinate, every single booking meant manual research, scheduling, payment processing, and follow-up. Michael's team was burning 20+ hours a week on the phone and in spreadsheets just to keep clients booked. Every vendor had different availability windows, pricing structures, and cancellation policies, all tracked by hand.
The worst part? The very friction that Renaissance Club existed to eliminate for customers was choking the business internally.
"The difficulty people face finding, researching, scheduling, paying for, and booking experiences often prevents them from trying new things." Michael said. That same difficulty was capping his team's capacity to grow.
Michael had looked at off-the-shelf booking platforms, but none could handle the unique complexity: curating personalized mystery experiences across 100+ independent vendors, each with their own systems and availability. Hiring more coordinators would multiply the payroll without fixing the process. The problem was structural, not headcount.
He needed a custom system that could manage the entire booking lifecycle (personalized recommendations, payment, and confirmation) in one place, built around how Renaissance Club actually operates.
We built Renaissance Club a custom operations platform from scratch: a tailored Airtable database, an intuitive booking interface, and an automated recommendations engine that matches subscribers to experiences based on their preferences and history.
The system handles automated notifications and alerts, calendar management for both clients and vendors, and a self-service client portal where subscribers can manage their accounts directly. Everything connects through integrations with Typeform, Mailchimp, Twilio, SendGrid, and Stripe, all orchestrated by our automation framework (DCAF).
BEFORE
100+ vendors managed in spreadsheets
20+ hrs/week on manual booking tasks
Recommendations based on memory/guesswork
Manual payment processing and confirmation
No client self-service
AFTER
Centralized database with live availability
Automated end-to-end booking in minutes
Algorithm-driven personalized matching
Automated invoicing, payments, and alerts
Dedicated subscriber portal
Michael's team went from spending most of their week on logistics to focusing on growth and member experience.
Manual payment processing and confirmation
saved in Year 1 operational costs, with ongoing savings projected to compound
to book clients and manage accounts vs. the old manual process
recovered, and the savings grow as the subscriber base scales
Customer satisfaction improved through more targeted, personalized recommendations, and the team's reputation grew through consistent, reliable service delivery.
"DataCose displays exceptional communication and competence. Every challenge was met with professionalism and creative problem-solving." - Michael, Founder
If your team spends more time on logistics than on the work that actually grows revenue, we should talk. Book a 30-minute call and we'll map your workflow. No pitch, just a clear picture of what's possible.
Your business is leaking hours. Let us prove it for free.
We build custom operating systems for service businesses.
You have 20+ wasted hours in your business. We find them on this call or you get $500.
• 100% free
• 30-minute call
• Run by our founder, Dylan
Discover the proven strategies that led businesses to save hundreds of hours per week, reduce errors by 75% and increase their profitability. Download this case study to learn how you can streamline your operations, cut costs and achieve lasting growth.